Updates have been made to check for data availability prior to transposing the table so that the transposed table displayed data when available and appropriate messaging when there is no data. If the “Flip X and Y axis” option was selected, an empty table was presented in some instances without data or messaging due to the timing of the data availability check. Fix: No Data in CxQM Report if “Flip X and Y axis” is SelectedĪn issue was reported with running the Evaluation report in CxQM. We’ve resolved the issue and improved the overall user experience by limiting the permissions visible for selection to those that the user adding has authorization for. Users were experiencing issues with adding or modifying permissions for a custom role and receiving an error when working with a permission that their own user is not authorized to add or edit, which is expected behavior. Update: Adding or Editing Permissions for a Custom Role Multiple integrations are permitted for a single Digital Channel App users no longer need to create multiple apps for different integrationsįrom the digital channel configuration page's URL:.The new Web Integration ID can be retrieved in the chat widget’s configuration panel details, as well as in the URL for the digital channel.Digital channel integrations now require a Web Integration ID instead of the previously used App ID.We’ve made some updates to how digital channel integrations (chat widgets, Facebook, WhatsApp) are created. NOTE: When logging in following a new release, you may need to clear your cache and browsing history for changes to be reflected. Standard fix and maintenance releases will continue to use the blue header details, while feature releases will be identified by a more obvious black and gray header.Expect feature marketing releases for Spring, Summer, and Winter seasons with our first Spring Release completed on June 5, 2021. Feature releases may also include any maintenance items or fixes for C圎ngage that are ready to be released at that time. Feature Releases are scheduled on a seasonal basis, allowing one season for detailed planning and cleanup.Details about those releases will be made available as they occur. Fixes to C圎ngage are released on a bi-weekly basis as maintenance releases.Please check this page regularly for release details.ĭetails for historical releases are available below. You can subscribe to updates from to receive email notifications for C圎ngage platform issues. Here's a summary of the features and fixes included with the latest release(s) to C圎ngage.
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